{
  "source": "Cooked Index — occupational AI risk register",
  "page": "https://cookedindex.com/jobs/first-line-supervisors-of-gambling-services-workers/",
  "methodology": "https://cookedindex.com/methodology",
  "notice": "Verdicts are re-examined as evidence accumulates. Re-fetch before relying on this; the page above always carries the current score.",
  "scored_at": "2026-08-11",
  "model": "claude-opus-5",
  "occupation": {
    "title": "First-Line Supervisors of Gambling Services Workers",
    "soc_code": "39-1013",
    "category": "Personal Care",
    "us_employment": 26010,
    "median_annual_wage": 63820
  },
  "verdict": "EXPOSED",
  "risk_resistance": 57,
  "contested": false,
  "near_boundary": false,
  "dimensions": {
    "task_resistance": 12,
    "embodiment": 14,
    "liability_shield": 10,
    "trust_premium": 9,
    "judgment_accountability": 12
  },
  "reasoning": {
    "task_resistance": "Floor duties that need a body in the pit — clearing a chip fill with the cage, breaking a dealer at the table, ruling on a hand where the cards are already mucked, calming a player before security gets involved — don't digitise, but the schedule-building, hold and drop reports, player-rating comp math, and incident narratives are already software, and camera systems now catch past-posting and counting faster than a supervisor scanning six tables, which is what pulls this to 12 instead of the high teens.",
    "embodiment": "The whole shift is on your feet in a live pit — walking tables, physically handling chip trays and fill slips, reaching into a game to freeze a disputed layout, and doing it in a loud, crowded, alcohol-fueled room where players get physical — which is uncontrolled enough for 14, though it stops short of the 18-20 of trades working at height or in traffic.",
    "liability_shield": "Gaming board licensure is real and personal — a Nevada or NJ key-employee or supervisor card can be revoked for a Title 31 CTR failure, an underage player on your floor, or an unreported comp, and you're named in the regulator's file — but the casino's compliance officer and the license-holding operator absorb most of the enforcement, so it lands at 10 rather than the 15+ of a professional whose signature alone carries the exposure.",
    "trust_premium": "Your recognition of the regular who plays $500 a hand, and the fact that he'll accept a ruling from you that he'd argue with anyone else, has genuine value — but the comp itself is set by the rating system, players are loyal to the property and its rewards tier rather than to you, and most of the floor never learns your name, which is a 9 not a 15.",
    "judgment_accountability": "You decide in seconds whether to void a bet, back off a suspected counter, 86 a player, or write up a dealer whose tray is short — calls with money and license consequences and no time to consult — but house rules, procedure manuals, and the shift manager one phone call away bound most of them, keeping this at 12 rather than the fully-owned ambiguity of a 17."
  },
  "rationale": "The pit boss job is mostly standing on a floor: watching tables, verifying chip fills and payouts, settling a disputed hand in front of an angry player, coaching a dealer through a bad shift, and comping a high-roller on the spot. What AI eats is the paperwork layer — shift schedules, incident write-ups, win/loss and hold reports, player-rating math — plus a real chunk of the game-protection function, since computer-vision surveillance already flags card-counting, past-posting, and dealer error better than human eyes. Ratio-of-supervisors pressure is the actual risk: fewer supervisors covering more pits, not zero supervisors.",
  "outlook": "Supervisors remain on casino floors in 2035, but automated surveillance and reporting let each one cover more tables, so headcount thins while the compliance and dispute-resolution slice of the job grows.",
  "what_would_raise_it": {
    "levers": [
      {
        "dimension": "liability_shield",
        "change": "State gaming boards already require a licensed/badged individual (Nevada Gaming Control Board key employee registration, NJ DGE casino key employee license) to authorize jackpot payouts above thresholds, table fills/credits, and to sign exclusion and Title 31/AML incident reports. A rule change that explicitly names a licensed supervisor as the required countersigner on AI- or surveillance-generated game-protection determinations (e.g. barring a patron, voiding a hand, filing a suspicious-activity report) — and holds that individual's license at risk for a bad call — is the single clearest route up. FinCEN 31 CFR 1021 SAR-casino filings already require a named responsible person.",
        "plausibility": "plausible",
        "would_add": 5
      },
      {
        "dimension": "judgment_accountability",
        "change": "If routine game protection is fully absorbed by computer vision, the residual supervisor role concentrates into contested calls: overriding an AI counting-flag on a legitimate player, deciding a disputed payout in front of a patron, and responsible-gaming interventions. State responsible-gambling mandates (Massachusetts GameSense, Ontario iGO standards) that require a named human to make and document the decision to intervene with or exclude a self-identified problem gambler would formalize this ownership.",
        "plausibility": "already happening",
        "would_add": 4
      },
      {
        "dimension": "task_resistance",
        "change": "Genuine two-tier job: if scheduling, hold reports, player-rating math and routine surveillance flagging are automated, what remains is dealer coaching, live dispute settlement, and discretionary comping — all currently unautomatable. This raises the score of the remaining job while cutting headcount, so it is not protection for the occupation's size.",
        "plausibility": "already happening",
        "would_add": 3
      },
      {
        "dimension": "embodiment",
        "change": "Casino floor presence requirements — a rule or union contract specifying a minimum ratio of badged supervisors physically present per number of open live tables (analogous to nurse-staffing ratio laws) — would lock the physical component. Culinary Union Local 226 has bargained technology and staffing language in Las Vegas contracts; extending ratio floors to pit supervision is the concrete thing to watch.",
        "plausibility": "unlikely",
        "would_add": 3
      }
    ],
    "ceiling_note": "No plausible route to a higher trust premium: gamblers do not choose a property because a human watches the pit, and the buyer of supervision is the casino operator, whose interest runs toward fewer supervisors. Even with the liability and judgment levers, headcount pressure from wider pit coverage is not addressed by any of these — the job can become more defensible per-person while the occupation shrinks."
  },
  "adjudication": null,
  "employment_history": {
    "points": [
      {
        "y": 2019,
        "emp": 29420,
        "wage": 50710
      },
      {
        "y": 2020,
        "emp": 19100,
        "wage": 50440
      },
      {
        "y": 2021,
        "emp": 19510,
        "wage": 49140
      },
      {
        "y": 2022,
        "emp": 21900,
        "wage": 56290
      },
      {
        "y": 2023,
        "emp": 25100,
        "wage": 61210
      },
      {
        "y": 2024,
        "emp": 25530,
        "wage": 61590
      },
      {
        "y": 2025,
        "emp": 26010,
        "wage": 63820
      }
    ],
    "from": 2019,
    "to": 2025,
    "change_pct": -11.6,
    "comparable_from": 2019,
    "spans_soc_revision": false
  },
  "pivots": [],
  "license": "https://cookedindex.com/terms"
}