{
  "source": "Cooked Index — occupational AI risk register",
  "page": "https://cookedindex.com/jobs/first-line-supervisors-of-housekeeping-and-janitorial-workers/",
  "methodology": "https://cookedindex.com/methodology",
  "notice": "Verdicts are re-examined as evidence accumulates. Re-fetch before relying on this; the page above always carries the current score.",
  "scored_at": "2026-08-11",
  "model": "claude-opus-5",
  "occupation": {
    "title": "First-Line Supervisors of Housekeeping and Janitorial Workers",
    "soc_code": "37-1011",
    "category": "Facilities",
    "us_employment": 178760,
    "median_annual_wage": 49100
  },
  "verdict": "EXPOSED",
  "risk_resistance": 51,
  "contested": false,
  "near_boundary": false,
  "dimensions": {
    "task_resistance": 13,
    "embodiment": 15,
    "liability_shield": 3,
    "trust_premium": 9,
    "judgment_accountability": 11
  },
  "reasoning": {
    "task_resistance": "Scheduling, par-level supply ordering, labor-hour forecasting and inspection scorecards are already app-driven, but the irreducible half — verifying a restroom was actually cleaned after the tablet says it was, retraining a new hire on bloodborne pathogen procedure at the cart, and physically covering a no-show — keeps this at 13 rather than in the automatable band.",
    "embodiment": "You are in occupied guest rooms, stairwells, loading docks and mechanical closets across a whole building every shift, handling chemicals and jammed floor machines in spaces nobody controls for a robot; it sits at 15 rather than 18 because a meaningful share of the week is spent at a desk on rosters, payroll edits and vendor calls.",
    "liability_shield": "No state licence gates this job — OSHA HazCom and bloodborne pathogen training plus maybe a CMI or IEHA certificate is the ceiling, and when a slip-and-fall claim lands it is the property or contractor entity named, not you personally, which is why this is a 3 and not a 10.",
    "trust_premium": "Your crew's willingness to stay through a norovirus deep-clean weekend and the facility manager's trust that your inspection sign-off means something are real relationships, but you are interchangeable to the building's occupants and the contract can be rebid to another vendor without a single tenant noticing — hence 9, not 14.",
    "judgment_accountability": "Deciding which of forty dirty rooms gets cleaned first when the hotel is oversold, pulling a crew off routine work to isolate a contamination event, and documenting a write-up that will survive a grievance are genuine discretionary calls, but they run inside a brand standard, a labor contract and a spec sheet someone else wrote, keeping this at 11 rather than 15."
  },
  "rationale": "The core of this job is walking floors — inspecting rooms and restrooms, checking chemical dilution and equipment, coaching a crew that often has high turnover and language diversity, and covering shifts when someone no-shows. AI is already eating the paperwork tier: scheduling, labor-hour forecasting, supply ordering, inspection scoring apps, and incident write-ups. What remains is physically present crew leadership and on-the-spot judgment about priorities during an outbreak, VIP arrival, or flood, which no software or robot currently handles.",
  "outlook": "Headcount thins as software absorbs scheduling and reporting and one supervisor covers more square footage, but on-site crew leadership and inspection accountability remain human through the decade.",
  "what_would_raise_it": {
    "levers": [
      {
        "dimension": "liability_shield",
        "change": "Healthcare environmental-services supervision becoming a named, certifiable accountable role: CMS Conditions of Participation or Joint Commission infection-control standards requiring a designated, trained EVS supervisor to sign off on terminal-clean verification (ATP/UV audit logs) for isolation rooms, plus OSHA HazCom/bloodborne-pathogen enforcement naming the on-site supervisor as the responsible trainer of record. AHE's CHESP credential already exists as the vehicle; a mandate rather than a preference is what changes the score.",
        "plausibility": "plausible",
        "would_add": 5
      },
      {
        "dimension": "judgment_accountability",
        "change": "Outbreak-response and pathogen-escalation authority formalized in facility protocols — supervisor owns the call to close a wing, escalate to sporicidal disinfectant, or divert crew mid-shift, with that decision logged and auditable after a C. diff or norovirus cluster. Post-COVID hospital and cruise-line protocols have already pushed some of this into writing.",
        "plausibility": "already happening",
        "would_add": 3
      },
      {
        "dimension": "task_resistance",
        "change": "Task-mix shift: once scheduling, labor forecasting, inspection scoring and supply ordering are fully automated, what remains is the genuinely hard tier — recruiting and retaining crews at 100%+ annual turnover, multilingual on-floor coaching, immigration-document and wage-hour compliance conversations, and physical triage during floods and VIP turnarounds. Also rises if autonomous floor scrubbers proliferate, since exception handling, charging, and fault recovery land on the supervisor.",
        "plausibility": "already happening",
        "would_add": 3
      },
      {
        "dimension": "liability_shield",
        "change": "Wage-theft and joint-employer enforcement in contract cleaning: state laws like California's AB 1513/property-services provisions and NYC-style building service worker rules extending personal or named-supervisor accountability for break records, training certification, and subcontractor labor compliance.",
        "plausibility": "plausible",
        "would_add": 2
      },
      {
        "dimension": "trust_premium",
        "change": "Union contracts (SEIU 32BJ and West Coast property-services agreements) that specify minimum on-site supervisor-to-cleaner ratios and bar remote or shared supervision, so building owners are contractually buying a physically present human lead rather than a dispatch app.",
        "plausibility": "plausible",
        "would_add": 2
      }
    ],
    "ceiling_note": "Trust premium is near its ceiling: cleaning is bought on price per square foot by procurement departments, and no end customer knowingly pays extra for a human supervisor. The realistic upside is concentrated in healthcare, food-processing, and unionized commercial real estate; in schools, offices, and hotels there is no visible route above the current score."
  },
  "adjudication": null,
  "employment_history": {
    "points": [
      {
        "y": 2017,
        "emp": 155090,
        "wage": 39230
      },
      {
        "y": 2018,
        "emp": 154180,
        "wage": 39940
      },
      {
        "y": 2019,
        "emp": 155550,
        "wage": 40780
      },
      {
        "y": 2020,
        "emp": 141260,
        "wage": 42040
      },
      {
        "y": 2021,
        "emp": 153640,
        "wage": 39630
      },
      {
        "y": 2022,
        "emp": 165750,
        "wage": 44440
      },
      {
        "y": 2023,
        "emp": 171120,
        "wage": 46650
      },
      {
        "y": 2024,
        "emp": 174660,
        "wage": 47520
      },
      {
        "y": 2025,
        "emp": 178760,
        "wage": 49100
      }
    ],
    "from": 2017,
    "to": 2025,
    "change_pct": 15.3,
    "comparable_from": 2019,
    "spans_soc_revision": true
  },
  "pivots": [],
  "license": "https://cookedindex.com/terms"
}