← Risk register SOC 21-1019 · reviewed 2026-08-11

Counselors, All Other

28,580 US workers · median $50,860/yr · Social Service

EXPOSED

This is a residual bucket — career counselors in niche settings, financial-wellness counselors, genetic-support and grief counselors, credit and housing counselors — so score the modal worker: someone who runs one-on-one sessions, assesses a client's situation, and connects them to programs or plans. The session itself, where a person discloses something hard and needs to be heard by a human who will follow up, is the product and does not automate. What does automate is the paperwork spine: intake forms, progress notes, eligibility screening, resource lookups, referral letters, and the standard-plan drafting that consumes much of the week, plus the low-acuity informational conversations chatbots now handle acceptably.

10-year outlook: Informational and form-driven counseling roles thin out as agencies route those inquiries to chatbots, while the crisis-facing, licensed, in-person tier holds steady or grows.

US employment, 2019–2025+12.4%
25,42028,580 workers

Headcount grew steadily across the period.

Median pay $42,930 → $50,860 -5.2% in real terms (nominal +18.5%, less ~25% US inflation over the period)

The job count is not the verdict

This line is counted by the Bureau of Labor Statistics — the one figure on this page that isn't a judgement of ours. Headcount moves on demand, offshoring, demographics and the business cycle, and automation is one term among several, often not the loudest.

So a falling line is not evidence that AI did it, and a rising one is not evidence that it won't. Both happen in this register: some occupations resist automation and shrink anyway, others are highly automatable and keep growing. The marked year is 2020.

BLS projection, 2024–2034

+12.6%

Percentage only. The projection counts a different population from the 28,580 above — it includes self-employed workers, which for this occupation is most of them, so the two headcounts are not comparable.

Growing, and only partly exposed

The BLS expects +12.6% more of these jobs by 2034, and at 60/100 the work is only partly exposed — some tasks are automatable, the core of the job is not. Nothing here is in tension.

Different clocks. The score is what current AI could do to this work today. The projection is how many of these jobs will exist in 2034. Everything between the two — how fast employers actually adopt, whether demand grows in the meantime — is why they can point opposite ways without either being wrong.

~7,400 openings a year on average, including replacing people who leave.

One email if this score changes. Watch as many occupations as you like from the same address — no account, and nothing is sent on a schedule, only when a verdict actually moves.

Also known as — 24 job titles this covers

Titles reported by people doing this work, from the US Department of Labor's O*NET survey. If your job title is here, this page is about your work even though the name doesn't match.

DelegateClinicianCounselorSolicitorLife CoachMissionaryCase WorkerCase ManagerFaith DoctorFaith HealerField WorkerGrand ScribeCase ReviewerGospel WorkerHIV CounselorAIDS CounselorCareer ManagerDebt CounselorDrug CounselorField ReporterMission WorkerPeer CounselorWellness CoachCase Consultant

This is a catch-all code, not a single job

The BLS uses Counselors, All Other for work that doesn't fit any named occupation, so it covers roles that have little in common with each other. Two consequences worth knowing before you read anything below:

If a more specific occupation on the register describes what you actually do, that page is the one to trust.

Score — 60/100 resistance

Holding it up: trust premium (17/20). Weakest point: liability shield (8/20).

Five dimensions, 0–20 each, summed. Higher means more protected. The arithmetic is shown so you can check it: 13 + 9 + 8 + 17 + 13 = 60. · Scored 2026-08-11, and re-examined when evidence accumulates rather than on a schedule.

Task resistance 13/20

Mixed — a routine tier and a judgment tier At 13 the session work holds — a client disclosing a foreclosure notice or a bad genetic result needs a person across the table who will call them back — but roughly the other half of the week is HUD-mandated intake and budget worksheets, benefits eligibility screening, resource-directory lookups, referral letters and template action plans, all of which draft themselves now, which keeps this out of the 14+ band.

Embodiment 9/20

Some physical or field component A 9 rather than a 3 reflects that this bucket works out of community agencies, hospitals, prisons, schools and clients' living rooms — home visits for housing counseling, bedside grief support, worksite financial-wellness sessions — but no one is lifting, driving a route, or operating equipment, so the physical demand is presence-in-place rather than hands-on work.

Liability shield 8/20

Certification preferred, not legally required An 8 is the honest middle: many in this bucket hold real credentials — HUD certification for housing counselors, NFCC/AFCPE for credit and financial counselors, GCC or NBCC-adjacent letters for genetic and career work — but these are agency-level or voluntary certifications, not a state licence with a board that can strip your right to practice, and the agency, lender, or supervising clinician carries the exposure when advice goes wrong.

Trust premium 17/20

The human relationship is the product 17 is warranted because the client came back for you specifically — the person who knows they hid the second credit card, who sat with them the week their child died, who remembers which employer rejected them last month — and a referral to a program lands only if the client believes the counselor is on their side; the reason it isn't 19 is that some of this work is single-encounter, agency-assigned, and closes when the file closes.

Judgment & accountability 13/20

Meaningful discretion 13 covers real discretion inside guardrails: deciding whether a client is stable enough for a repayment plan versus bankruptcy referral, whether grief has crossed into something needing clinical handoff, whether to flag suspected abuse — consequential calls, but made against agency protocol, funder rules and escalation paths rather than as the final unreviewable decision-maker.

Confidence: medium · reviewed 2026-08-11 · how scoring works

What this job involves — and which parts are yours

The verdict above describes this occupation as a whole. Almost nobody does the typical version of a job — tick what's actually in your week and see how your own mix sits.

AI already does these at usable quality

These still need a person

Active moats on the surviving side: trust, judgment

How to future-proof this job

All 35 skills ranked by how many jobs they open →

What would move this back up — beyond any one person

The moves above are yours to make. This is the other half: what would have to change in the world for the occupation itself to score higher. None of it is in any one person's gift, but it is where the floor actually comes from. Scores here are not a one-way ratchet. Only two of the five dimensions — task resistance and embodiment — track what machines can do. The other three track law, what buyers will pay for, and who is answerable, and those move in both directions, often in response to the same pressure AI creates. If every lever below landed, this occupation would score around 74/100 — SAFE.

4 specific changes that would raise this score
  • already happening task resistance +4

    Genuine two-tier structure: if intake, eligibility screening, resource lookup, referral letters and standard-plan drafting are absorbed by agency case-management software, the residual day is crisis disclosure, contested eligibility appeals, and clients whose situation does not fit any program — the tier current models cannot close out. Watch for caseload-per-counselor rising while session length rises too.

  • plausible liability shield +5

    HUD's housing counseling program already requires agency approval and certified counselors (HUD Housing Counselor Certification exam) for services funded by HUD grants; extending an equivalent named-certified-counselor sign-off to loss-mitigation packages, or a CFPB/state rule that debt management plans and reverse-mortgage (HECM) counseling certificates must be issued by an identified certified human who attests the session occurred, would raise this. Similarly, state licensure of genetic counselors (now in ~35 states, with NSGC pushing the remaining ones plus the federal Access to Genetic Counselor Services Act for Medicare billing) puts a personally-liable licensee in the loop.

  • plausible judgment accountability +3

    If the role formally owns the adverse call — denying eligibility, certifying that a client understood a reverse-mortgage risk, escalating a grief or genetic-result session to psychiatric referral, mandated reporting — and that call is attributable by name in an auditable file, this rises. Watch for HUD/CFPB exam findings that name individual counselors, or agency policy that AI-generated plan recommendations require a documented human override rationale.

  • plausible trust premium +2

    Already high and hard to raise much further, but a route exists: if funders and accreditors (COA, NFCC member standards, HUD grant terms) begin requiring that a disclosed-human session be offered as the default rather than an escalation from a chatbot tier, the human contact becomes the billable unit rather than an upsell. Conversely a state consumer-protection rule requiring disclosure when counseling is AI-delivered — as in the Illinois 2025 WOPR Act restricting AI therapy — makes the human label purchasable.

The limit. Embodiment has no route; sessions are increasingly remote, which lowers it. The structural ceiling is fragmentation: this is a residual SOC bucket with no single licensing board, so gains accrue to the sub-groups that have one (genetic counselors, HUD-certified housing counselors) and not to career or financial-wellness counselors, who may see no liability shield at all. Also, most of these roles are grant- or fee-funded at low margin, so cost pressure pushes agencies toward the chatbot tier even where the human product is preferred.

These are conditions, not forecasts — what would have to happen, not what will. Specific rules, cases and bills are named so you can go and check whether they exist and where they stand; verify before relying on any of them. Nothing here is legal or financial advice.

Where this work is, and what it pays there

BLS metro figures for 91 areas. The verdict above does not change by city — the rubric judges what the work involves, not where it happens — but pay and headcount do, and the national median hides a very wide range.

Most of these jobs

Los Angeles-Long Beach-Anaheim, CA 4,170 $48,830 -4%
San Francisco-Oakland-Fremont, CA 1,260 $54,820 +8%
Baltimore-Columbia-Towson, MD 1,190 $45,210 -11%
Riverside-San Bernardino-Ontario, CA 910 $46,190 -9%
New York-Newark-Jersey City, NY-NJ 820 $63,300 +24%
Houston-Pasadena-The Woodlands, TX 620 $54,450 +7%
Dallas-Fort Worth-Arlington, TX 610 $52,340 +3%
San Diego-Chula Vista-Carlsbad, CA 610 $47,970 -6%

Best paid

Trenton-Princeton, NJ 130 $107,330 +111%
Ogden, UT 40 $93,180 +83%
San Luis Obispo-Paso Robles, CA 100 $91,940 +81%

Percentages are against this occupation's national median of $50,860. Counts are jobs in that metro, not vacancies. Metros where the BLS suppressed the cell are absent rather than shown as zero.

Who is actually doing this — nobody, on the record

We have no reported case of a named organisation automating this occupation. Not one deployment, not one announcement.

That is worth saying out loud next to a score of 60. The verdict above is about what the work exposes — what current AI could do to these tasks. It is not a claim that anyone has done it. For this occupation those two things have come apart completely: the capability argument is on this page, and the evidence column is empty.

Read that as a gap in the reporting we can see, not proof of absence — the dispatch runs on English-language feeds and misses plenty. If you know of a case, tell us, or add a field report from inside the job.

Quick take — do you do this job?

Has AI actually changed your work? One tap, anonymous, and the running tally is public. Nothing else is asked of you.

Self-reported and unverified — a sentiment signal, not a survey. One response per person per occupation; you can change your answer.

Field reports — what people say has changed

No field reports yet. A written account takes a paragraph rather than a tap, goes to an editor before it appears, and is the one thing on this page the rubric cannot produce on its own.

File a field report

Concrete beats general: a tool that arrived, a task that moved, a headcount decision you watched happen. Don't include anything that identifies you or your employer if that would put you at risk.

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