← Risk register SOC 49-2022 · reviewed 2026-08-11

Telecommunications Equipment Installers and Repairers, Except Line Installers

140,920 US workers · median $63,890/yr · Trades

EXPOSED

The core of this job — pulling fiber and coax through attics, crawl spaces and riser closets, terminating connectors, mounting ONTs and antennas, splicing, and troubleshooting a live circuit at a customer's premises — is exactly the physical work robotics cannot touch this decade. What AI does erode is the diagnostic and paperwork layer: remote line testing, automated fault localization, provisioning, and truck-roll avoidance already cut the number of visits per subscriber. There is no license requirement to hide behind, so headcount tracks build cycles and remote-diagnostic maturity rather than regulation.

10-year outlook: Fiber and 5G build-out keeps demand solid through the late 2020s, but as those networks mature and remote diagnostics kill truck rolls, the residential-install tier thins while fiber-splicing and RF specialists hold value.

US employment, 2019–2025-32.4%
208,480140,920 workers

Part 2020 shock, part continued decline in the years since.

Median pay $57,910 → $63,890 -11.7% in real terms (nominal +10.3%, less ~25% US inflation over the period)

The job count is not the verdict

This line is counted by the Bureau of Labor Statistics — the one figure on this page that isn't a judgement of ours. Headcount moves on demand, offshoring, demographics and the business cycle, and automation is one term among several, often not the loudest.

So a falling line is not evidence that AI did it, and a rising one is not evidence that it won't. Both happen in this register: some occupations resist automation and shrink anyway, others are highly automatable and keep growing. The marked year is 2020.

BLS projection, 2024–2034

-4.2% 156,900 → 150,400 on the projections basis

Shrinking, but not obviously because of AI

The BLS projects -4.2% by 2034, but at 55/100 this work is only moderately exposed — not the profile of a job current AI can simply do. Occupations shrink for many reasons, and the score does not point at automation as this one's cause.

Different clocks. The score is what current AI could do to this work today. The projection is how many of these jobs will exist in 2034. Everything between the two — how fast employers actually adopt, whether demand grows in the meantime — is why they can point opposite ways without either being wrong.

~13,200 openings a year on average, including replacing people who leave.

One email if this score changes. Watch as many occupations as you like from the same address — no account, and nothing is sent on a schedule, only when a verdict actually moves.

Also known as — 24 job titles this covers

Titles reported by people doing this work, from the US Department of Labor's O*NET survey. If your job title is here, this page is about your work even though the name doesn't match.

WirerSplicerInstallerSwitchmanTest WorkerInside WirerTest DeskmanTicker WirerToll MechanicCall Box WirerNetwork CablerRelay AdjusterRelay MechanicFacility WorkerMatrix RepairerTest TechnicianWire TechnicianCable TechnicianEquipment TesterField TechnicianPower TechnicianService EngineerSound TechnicianStation Mechanic

Score — 55/100 resistance

Holding it up: embodiment (18/20). Weakest point: liability shield (4/20).

Five dimensions, 0–20 each, summed. Higher means more protected. The arithmetic is shown so you can check it: 15 + 18 + 4 + 8 + 10 = 55. · Scored 2026-08-11, and re-examined when evidence accumulates rather than on a schedule.

Task resistance 15/20

Tasks largely resist digitisation Fusion-splicing a 12-strand ribbon at a pedestal, fishing drop cable through a 1950s wall cavity, and re-terminating a punch-down block on a live PBX are hand-eye tasks with per-site variation no software can execute — the 15 rather than 18 reflects that the fault-finding half of your callout, the part where you used to trace which pair was shorted, is increasingly handed to you pre-diagnosed by the OSS before you leave the yard.

Embodiment 18/20

Hands-on in uncontrolled environments You work off ladders and in bucket trucks, in attics above 120°F, in crawl spaces, on rooftops mounting microwave and DAS antennas, and inside cramped riser and MDF closets — uncontrolled customer premises that differ every ticket, which is why this sits at 18 and not lower with bench-repair techs.

Liability shield 4/20

No licence, no signature requirement No state licence gates this work; you may hold BICSI, SCTE or a manufacturer cert and an OSHA 10, and in some jurisdictions a low-voltage registration, but the carrier's engineering authority signs off on the network and the 4 reflects certification that helps you get hired, not statute that protects your headcount.

Trust premium 8/20

Some relationship component Residential installs are dispatched by ticket to whoever the routing engine sends and the subscriber never learns your name, but enterprise and hospital accounts often demand the same tech who knows where the undocumented cross-connects are — that repeat-account share is what lifts this from a 3 to an 8.

Judgment & accountability 10/20

Meaningful discretion You decide whether an intermittent is the drop, the splitter, the ONT or the far-end provisioning, and whether to open a wall or reroute — real discretion, but the decision is bounded by installation standards, signal-level specs and escalation to NOC engineering, so it lands at 10 rather than in the ambiguous-high-stakes band.

Confidence: high · reviewed 2026-08-11 · how scoring works

What this job involves — and which parts are yours

The verdict above describes this occupation as a whole. Almost nobody does the typical version of a job — tick what's actually in your week and see how your own mix sits.

AI already does these at usable quality

These still need a person

Active moats on the surviving side: embodiment, physical-presence, unionization

How to future-proof this job

Training paths for your skill gaps: Khan Academy — physics, chemistry and biology from the ground up free

All 35 skills ranked by how many jobs they open →

Where this experience transfers — occupations you could move toward

Computed from U.S. Dept. of Labor O*NET skill and knowledge profiles: high overlap with what you already do, a materially higher resistance score, no large jump in required training, and no licence you would have to start a new pipeline to get. Targets that pay meaningfully less, that are themselves COOKED, or whose own headcount is falling are excluded — a move into a shrinking trade is not an escape.

Avionics Technicians SAFE · 71/100 · you already have ~81% of the skill profile

Skills to close: Science

Security and Fire Alarm Systems Installers SAFE · 68/100 · you already have ~77% of the skill profile

What would move this back up — beyond any one person

The moves above are yours to make. This is the other half: what would have to change in the world for the occupation itself to score higher. None of it is in any one person's gift, but it is where the floor actually comes from. Scores here are not a one-way ratchet. Only two of the five dimensions — task resistance and embodiment — track what machines can do. The other three track law, what buyers will pay for, and who is answerable, and those move in both directions, often in response to the same pressure AI creates. If every lever below landed, this occupation would score around 75/100 — SAFE.

6 specific changes that would raise this score
  • already happening judgment accountability +4

    Task-mix shift: as remote line test and automated fault localization strip out the easy truck rolls, the remaining dispatches are the ones automation could not resolve — intermittent faults, mixed-media plant, interference hunting, customer-premises wiring of unknown provenance. The surviving job is the escalation tier

  • already happening liability shield +3

    NFPA 70 (NEC) Article 770/800 plus local AHJ inspection sign-off being enforced on residential fiber drops and riser penetrations, including firestop certification (UL-classified firestop systems require an installer of record) — makes a specific human accountable for penetration and plenum-cable compliance

  • already happening judgment accountability +3

    Public-safety and critical-infrastructure work carrying explicit accountability: NG911 and FirstNet site maintenance, hospital DAS, and BDA/ERRCS in-building public-safety radio, where IFC 510 requires annual testing and a signed report from a qualified technician

  • already happening task resistance +2

    BEAD-funded and state broadband builds imposing as-built documentation, OTDR trace submission and location-accuracy audits, so field work includes evidentiary testing that cannot be generated remotely

  • plausible liability shield +5

    State low-voltage/limited-energy licensing expanding to cover premises fiber and inside-wire work — e.g. states like Oregon, Washington, Alabama and Texas already require a limited-energy electrician license or registered technician endorsement for structured cabling; if more states adopt this and utilities/ISPs are barred from using unlicensed subcontractors, a named licensed tech signs the installation record

  • plausible liability shield +3

    FAA/FCC RF-safety and tower-climb regimes (OSHA's communication tower enforcement initiative, NATE/TIRAP credentialing, carrier requirements for competent-person sign-off on antenna and rooftop work) hardening into a required certified signer for each site closeout package

The limit. Trust premium has no realistic route: the buyer is a carrier or an MSO procurement department buying dispatches at a contracted rate, and the end subscriber does not choose the installer or pay extra for one. Embodiment is already near ceiling and cannot rise. Every liability lever above is state-by-state and covers only part of the work; the routine drop install remains a low-margin subcontracted dispatch whose volume tracks build cycles and remote-diagnostic maturity regardless of licensing.

These are conditions, not forecasts — what would have to happen, not what will. Specific rules, cases and bills are named so you can go and check whether they exist and where they stand; verify before relying on any of them. Nothing here is legal or financial advice.

Where this work is, and what it pays there

BLS metro figures for 322 areas. The verdict above does not change by city — the rubric judges what the work involves, not where it happens — but pay and headcount do, and the national median hides a very wide range.

Most of these jobs

New York-Newark-Jersey City, NY-NJ 5,820 $75,900 +19%
Dallas-Fort Worth-Arlington, TX 4,680 $60,340 -6%
Los Angeles-Long Beach-Anaheim, CA 4,360 $73,440 +15%
Atlanta-Sandy Springs-Roswell, GA 4,300 $70,790 +11%
Miami-Fort Lauderdale-West Palm Beach, FL 3,810 $62,230 -3%
Chicago-Naperville-Elgin, IL-IN 3,480 $69,820 +9%
Houston-Pasadena-The Woodlands, TX 2,850 $59,850 -6%
Washington-Arlington-Alexandria, DC-VA-MD-WV 2,720 $69,800 +9%

Best paid

Anchorage, AK 350 $101,020 +58%
Fairbanks-College, AK 60 $97,860 +53%
San Francisco-Oakland-Fremont, CA 1,850 $92,290 +44%

Percentages are against this occupation's national median of $63,890. Counts are jobs in that metro, not vacancies. Metros where the BLS suppressed the cell are absent rather than shown as zero.

Who is actually doing this — nobody, on the record

We have no reported case of a named organisation automating this occupation. Not one deployment, not one announcement.

That is worth saying out loud next to a score of 55. The verdict above is about what the work exposes — what current AI could do to these tasks. It is not a claim that anyone has done it. For this occupation those two things have come apart completely: the capability argument is on this page, and the evidence column is empty.

Read that as a gap in the reporting we can see, not proof of absence — the dispatch runs on English-language feeds and misses plenty. If you know of a case, tell us, or add a field report from inside the job.

Quick take — do you do this job?

Has AI actually changed your work? One tap, anonymous, and the running tally is public. Nothing else is asked of you.

Self-reported and unverified — a sentiment signal, not a survey. One response per person per occupation; you can change your answer.

Field reports — what people say has changed

No field reports yet. A written account takes a paragraph rather than a tap, goes to an editor before it appears, and is the one thing on this page the rubric cannot produce on its own.

File a field report

Concrete beats general: a tool that arrived, a task that moved, a headcount decision you watched happen. Don't include anything that identifies you or your employer if that would put you at risk.

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Kept current

Rather than check back: get the digest and we'll tell you what changed — or watch a single occupation from its own page.