← Risk register SOC 11-3012 · reviewed 2026-08-11

Administrative Services Managers

263,960 US workers · median $114,130/yr · Management

EXPOSED

The paperwork half of this job — vendor bid comparisons, budget tracking spreadsheets, records-retention policies, procurement documentation, space-utilization reports — is exactly what current AI drafts at usable quality, and the layers of coordination work that justified headcount thin out when software handles scheduling and reporting. What holds is the facilities-and-people half: walking the building, handling a burst pipe or a failed HVAC unit, negotiating with contractors on site, and personally owning whether the office actually functions. The modal worker here splits between an office/records manager (more exposed) and a facilities manager (more protected by physical presence).

10-year outlook: Headcount contracts over the next decade as reporting and procurement paperwork consolidates, with survivors concentrated in facilities, safety, and multi-site operations rather than office administration.

Score — 39/100 resistance

Five dimensions, 0–20 each, summed. Higher means more protected. The arithmetic is shown so you can check it: 9 + 9 + 2 + 8 + 11 = 39.

Task resistance 9/20

Mixed — a routine tier and a judgment tier. At 9, roughly half your week — RFP scoring matrices, mail and records-retention schedules, supply reorder points, monthly occupancy and cost-per-square-foot reports, meeting and travel coordination — is template work AI already produces, while the other half (a vendor who missed SLA twice, a move-add-change for 40 desks, a fire-marshal walkthrough finding) still needs someone physically accountable, which is why this sits mid-band rather than at 5.

Embodiment 9/20

Some physical or field component. 9 reflects that you are in the building, not in it full-time: you walk punch lists, meet the elevator inspector, check that the badge reader on the loading dock works, and get the after-hours call when a sprinkler head goes — but you dispatch the tradespeople rather than crawl into the ceiling yourself, and the records-manager half of this SOC barely leaves a desk.

Liability shield 2/20

No licence, no signature requirement. A 2 is honest: no state licenses administrative services managers, CFM and FMP are résumé assets nobody demands, and when a lease is signed or an OSHA citation lands it is the officer, the general counsel, or the licensed contractor whose name carries the exposure, not yours.

Trust premium 8/20

Some relationship component. 8 is earned inside the building — the facilities lead who knows which conference room's HVAC lies and which janitorial supervisor to call at 6am is genuinely hard to swap out — but the relationship is with a set of internal stakeholders and vendors who would keep working with your replacement next quarter, so it is not the product being bought.

Judgment & accountability 11/20

Meaningful discretion. 11 covers the calls you actually make alone: whether to renew a janitorial contract or rebid, whether a flooded floor gets closed for the day, how to allocate space when two departments both grew — real discretion inside a budget and a policy manual you did not write, and escalating to the CFO once the number gets large.

Confidence: medium · reviewed 2026-08-11 · how scoring works

Tasks already automatable

What survives

Active moats: embodiment, judgment

How to future-proof this job

Training paths for your skill gaps: Structured problem solving partner link

Escape hatches — adjacent fields with better verdicts

Computed from U.S. Dept. of Labor O*NET skill profiles: high overlap with what you already do, materially higher resistance score.

Gambling Managers EXPOSED · 61/100 · you already have ~74% of the skill profile

Skills to close: Mathematics, Management of Personnel Resources, Science, Complex Problem Solving

Property, Real Estate, and Community Association Managers EXPOSED · 56/100 · you already have ~74% of the skill profile

Skills to close: Mathematics

Medical and Health Services Managers EXPOSED · 55/100 · you already have ~71% of the skill profile

Skills to close: Science, Systems Evaluation, Instructing, Persuasion

Field report — do you do this job?

Has AI actually changed your work?

Self-reported and unverified — a sentiment signal, not a survey. One response per person per occupation; you can change your answer.

From people who do this job

Nobody has filed one yet. If you do this work, you know things the rubric can't see.

What has actually changed in your work?

Concrete beats general: a tool that arrived, a task that moved, a headcount decision you watched happen. Don't include anything that identifies you or your employer if that would put you at risk.